When looking for products that, for whatever reason, are not available in stores or online, there are many alternatives today. Second-hand portals like Wallapop or Vinted allow users to earn money and spend it to buy what they are looking for. Since getting started with one of these apps can be a little complicated, here’s how to Step-by-step and safe shopping on Wallapop.
How to start shopping on Wallapop
Once you have installed and opened the Wallapop app on your mobile device, you can browse the catalog of available products without registering, but we recommend creating your own account. To do this, simply accept the terms of use and the privacy policy, set your preferences (buy, sell or “don’t know”) and finally select three topic categories that you are interested in (clothing, video games, cars, etc.).
Create your account and set your preferences to use Wallapop
Setting up your account is that easy, and you can finalize your profile with your name, address, payment method (you can leave this step blank until your first purchase) and other parameters.
This is how you receive your order via Wallapop
Before we explain in detail how you shop on Wallapop and how the product arrives at your home, we explain what options you have for the individual products and what shipping methods the app offers.
About Wallapop Shipping
The alternative option, if you want to receive the product directly at home or at a collection point, is Wallapop shipping. To use this service, you must take out an additional insurance of €2.49, which will be added to the option you have chosen for your transport:
- Collection station: Choose a public collection station, e.g. B. a post office nearby so that you can pick up your package there. This service costs €2.95 and usually takes 3 to 7 days for delivery to arrive.
- To your address: With this option, which costs €3.95, you will receive the product directly at your home address. It is managed by SEUR and usually works very well. Depending on where you live (whether in a big city or in a remote village), it may take more or less time for the goods to arrive. You will be informed of this at the time of purchase.
Personal meeting with the seller
After finding the product you are interested in and contacting the seller via chat, you can arrange a date and time to meet in person and then exchange the product for the money (either in cash or for Example via Bizum). Of course, there can always be complications or a scam, but that’s why in this article on security and how not to get scammed at Wallapop, we’ve given you a series of recommendations to avoid such situations.
Home deliveries between individuals
One way to avoid the cost of wallapop insurance and shipping (which are more expensive, especially for products that don’t weigh much like trading cards) is to arrange with the seller to ship the product to an outside route to be sent, for example by post or another shipping service. This option is only recommended if we trust the seller and are sure that he will not rip us off, because Wallapop takes no responsibility for sales made outside the app, even if the product was previously uploaded to the application.
How to buy something on Wallapop
Once you have created your profile, you can start shopping on Wallapop. In the main menu you will see a series of recommendations and selected products. So you can click on one that interests you or use the top search bar to type in the terms you’re looking for. In this case, we take Star Wars as an example.
Search the Wallapop homepage for the product you want.
Once you have started your search, you can find a range of products related to your search. If you want to search more specifically, you can use the filters (shown at the top of the screen) to select the nearest location, price, or product category.
Use the filters to find the product you are looking for more precisely.
Once you’ve found something you want to buy, click on it to open the product page. Here you can find more detailed information about the product, such as the description, the condition (new, used, etc.) and you can even talk to the seller via the chat tab if you want to collect it in person, about the shipping costs for the delivery at home or at a collection point (e.g. a post office).
Choose whether you want to chat with the seller or buy the product directly.
The easiest and safest way is if you buy it through Wallapop Shipping, because then it will be delivered directly to your home. If you prefer this recommended option, after clicking the “Buy” button you have to choose whether you want the delivery to be sent to your home (€3.95) or to a collection point (€2.95).
After the purchase, you choose whether you want to accept the goods at home or at a point of sale.
Now it’s time to enter your payment method. If you haven’t already done so, you need to add them at this point (bank card or PayPal). You can leave the information associated with your account or enter it for sporadic usage.
Choose your payment method, either bank card or PayPal, to complete the purchase.
Finally, you can check that everything is correct before clicking the “Buy” button at the bottom of the screen to complete the purchase. In this case, shipping plus Wallapop insurance added €5.44 to the price of the product.
Complete your purchase by reviewing the order details and all the necessary information
From that moment on, you will receive a shipment tracking, with which you can check when the shipment is sent, when it is in delivery and when it finally arrives at your place. If everything is ok and you have received the goods, you can leave a positive feedback for the seller. On the other hand, if you have a problem, you can return it and get your money back in a convenient way by following the steps shown to you in the Wallapop app itself.
Can I cancel a purchase from Wallapop?
If you have regrets after making a purchase, you have a few options to cancel a purchase on Wallapop. For example, you can try speaking directly to the seller of the product, but you can also contact Instagram. Wallapop offers a secure process for this, ensuring that the money and product are safe while the transaction is being processed.