How to Fix Instagram Has Stopped Error

With over a billion users, Instagram is one of the most popular apps. That’s why Facebook , the parent company of Instagram , has a great interest in keeping the app running at all times. Even a minute of downtime can have a huge impact on users and even Facebook’s bottom line. Despite the biggest software engineers running Instagram, there may be times when outages occur. If your Instagram app keeps crashing on your device and you have no idea how to fix it, find out what you can do by following our recommendations.

Solution to Instagram not working or stopped problem

If Instagram keeps crashing, you need to consider several factors to know where the problem is coming from.

Instagram Stopped # 1: Check for outages or online solutions

Most of the Instagram problems are due to server side issues. As a user, all you can do when the problem occurs is to update the app or wait until the developer finds a solution. Just do a quick Google search onInstagram topics ” to check for ongoing downtime . News outlets are quick to report issues with popular services or apps like Instagram, so you’ll likely get the answer you’re looking for, an ongoing problem. 

If there are no interruptions, continue with the next steps below.

Instagram Stopped # 2: Restart Instagram app

If Instagram pops up suddenly, the error might be coming from within the app itself. Even well-maintained and coded applications such as Instagram may occasionally encounter problems in isolated cases. Consider restarting the app to see if you can fix the problem at your own level. Here’s what you need to do:


Method 1: Close an app using the Recent Apps key

  1. On your screen, tap the Recently Used Apps softkey (with three vertical lines to the left of the Home button).
  2. When the Recent Apps screen is shown, swipe left or right to search for the app. If it has managed to run it before it should be here.
  3. Then swipe up on the app to close it. This should force him. If it’s not there, tap the Close All app to restart all apps as well.

Method 2: Close an application using the Application Info menu

Another way to force an app to close is to go inside the app’s settings. It’s a longer way compared to the first method above but just as effective. You want to use this method if you plan to do any other troubleshooting for the app in question, like deleting its cache or data. Here is how it is done:

  1. Open the Settings app.
  2. Tap Applications.
  3. Tap the other settings icon (three-dot icon, top right).
  4. Tap Show system apps.
  5. Find and tap the app.
  6. Tap Force Stop.

Instagram Stopped # 3: update the app 

As mentioned above, updates are sometimes necessary to fix bugs. Be sure to check for Instagram update in Google Play Store. Also, try updating all apps if they are not currently up to date. 

Instagram Stopped # 4: Restart device

Restarting a device sometimes fixes bugs. Actually, this is a common troubleshooting step in fixing all kinds of issues. Forcing your device to reboot is another way to fix your Instagram problem. This can work if the cause of the problem is a temporary error causing the system to freeze or become unresponsive. If you haven’t tried this yet, be sure to do it this time. Try rebooting normally by pressing the Power button first to access the boot menu. Next, select the Restart option and see if it works.

Another way to restart the device is to press and hold the Volume Down button and Power key simultaneously for 10 seconds or until the device’s screen turns on. This simulates the effect of removing the battery from the device. If this works, it can unlock the device.

If rebooting regularly doesn’t work, try this:

  1. Press and hold the Volume Down button first and don’t let go.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second reboot procedure tries to simulate the effects of removing the battery pack. In older devices, disconnecting the battery is often an effective way to fix devices that are not responding. If nothing has changed though, move on to the next recommendations.


It can be helpful to regularly reboot your device, at least once a week. If you’re going to forget something, we recommend that you configure your phone to restart on its own. You can schedule this task by following the steps below:

  1. Open the Settings app.
  2. Tap Device Maintenance.
  3. Tap the 3 dots at the top.
  4. Select the Auto reboot option.

Instagram Stopped # 5: delete app cache and data

Application specific problems can sometimes be resolved by dealing directly with the application. One of the ways to do this is by clearing the cache of the problematic app. Here’s how to do this:

  1. Go to the home screen.
  2. Tap the apps icon.
  3. Open the Settings app.
  4. Tap Applications.
  5. If you’re looking for a system or default app, tap on More settings (three-dot icon) at the top right.
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap the Clear Cache button.
  10. Restart the device and check the problem.

If clearing Instagram doesn’t help, you can keep track of it by clearing its data.

  1. Go to the home screen.
  2. Tap the apps icon.
  3. Open the Settings app.
  4. Tap Applications.
  5. If you’re looking for a system or default app, tap on More settings (three-dot icon) at the top right.
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap the Clear Data button.

Instagram has stopped # 6: reinstall the app

If Instagram is not part of the original software package, you can reinstall it instead of deleting its data. This is sometimes a more effective way of fixing app problems. To delete an application:

  1. From a Home screen, swipe up or down from the middle of the screen to access the apps screen.
  2. Open the Settings app.
  3. Tap Applications.
  4. Make sure all are selected (top left). If necessary, tap the Pop-up icon (top left) and then select All.
  5. Find and choose the appropriate application. If system apps are not visible, tap the Menu icon (top right) and then select Show system apps.
  6. Tap Uninstall to delete an app.
  7. Tap OK to confirm.

Once the app is deleted, reboot the device before reinstalling.

Instagram Stopped # 7: wipe cache partition

If Instagram is still crashing, the next troubleshooting step that you can do would be to wipe the cache partition. Android uses a special cache called system cache to load apps quickly. This can lead to problems if the cache gets corrupted or out of date. Try to clear the cache partition so your device will have to create a new one over time. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby (or power) key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight the ‘wipe cache partition’ option.
  5. Press the Power button to select it.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Instagram Stopped # 8: check for bad apps 

Another common reason some apps misbehave is for other apps. To check if one of your third party apps is to blame, restart your device to safe mode. Later, restart Instagram and see if there is a problem. If the app runs normally in safe mode, that means another app is causing it to behave erratically. 

While in safe mode, all third party apps will be blocked. To restart safe mode, here’s how to do this:

  1. Press and hold the Power button until the power off window appears and then release it.
  2. Press and hold Power off until the safe mode prompt appears and then release it.
  3. Tap Safe mode to confirm.
  4. The process may take 30 seconds to complete.
  5. After the reboot, “Safe mode” appears at the bottom left of the home screen.
  6. Check the problem.

Remember: safe mode blocks third-party apps but doesn’t tell you which is the real cause. If you think there is a malicious third party application on the system, you need to identify it Here’s exactly what you need to do:

  1. Boot into safe mode.
  2. Check the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps one by one. We recommend that you start with the most recently added ones.
  4. After uninstalling an app, restart the phone to normal mode and check for the problem.
  5.  1-4 if still problematic. Repeat the steps.

Instagram Stopped # 9: Reset network settings

Another important troubleshooting step that you want to do in this situation is to reset all network settings. This troubleshooting step clears all non-default network settings and clears potential errors. If you haven’t tried this yet at this stage, here’s to you:

  1. Open the Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Network settings reset.
  5. Tap Reset settings to confirm.

Instagram Stopped # 10: reset software to defaults

If you have other issues with your Instagram issue right now, consider doing a factory reset. This is very severe and will cause your personal data to be deleted. Before wiping your phone, delete your photos, videos, documents, contacts, SMS, etc. Be sure to back up.

Below are two ways to reset your device to factory settings:

Method 1: How to reset your device from Settings Menu

This is the easiest way to erase your device. all you have to do is go to the Settings menu and follow the steps below. We recommend this method when you don’t have any issues under settings.

  1. Make a backup of your personal data and remove your Google account.
  2. Open the Settings app.
  3. Scroll down to the General management option and tap it.
  4. Tap Reset.
  5. Choose Factory data reset from the given options.
  6. Read the information and tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: reset your Samsung device using hardware buttons

If your situation is that the phone is not turning on or it is booting but the Settings menu is inaccessible, this method can help. First of all, you need to boot the device into Recovery Mode. Once you’ve successfully accessed the recovery, it’s time to start the proper master reset. You may need to do some experiments before accessing Recovery, so be patient and try again.

  1. If possible, take a backup of your personal data beforehand. If your problem is preventing you from doing this, just skip this step.
  2. Also, you want to make sure you remove your Google account. If your problem is preventing you from doing this, just skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot into Recovery Mode. If you are unable to regularly turn off the device via the Power button, wait until the phone’s battery runs out. Then charge the phone for 30 minutes before booting into Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby (or power) button at the same time.
  5. While holding down the Volume Up and Bixby (or power) keys, press and hold the Power button.
  6. The recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data / factory reset’.
  8. Press the Power button to select ‘Wipe data / factory reset’.
  9. Use the Volume Down button to highlight yes.
  10. Press the Power button to confirm factory reset.

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