How to fix “This video cannot be sent on WhatsApp” error

Are you trying to send a video via WhatsApp and getting an error message? If the message “This video cannot be sent” appears on the screen, you should take a look at the solutions we suggest here to solve this problem.

What can I do if I can’t send videos on WhatsApp?

We go through some of the reasons that could be causing the problem. Maybe you will find the solution to your problem here.

Check your internet connection

First you should check if the internet connection your device is working properly. It’s as simple as opening quick settings to see if Wi-Fi or mobile data is turned on.

Check connections on AndroidCheck connections on Android

Also check if airplane mode is enabled. In this case, your device cannot send or receive videos.

Check memory access

It also often happens that WhatsApp has not received the necessary permissions and therefore cannot access the internal storage of the device and send files to other users. Find the app icon in the launcher and long press it. Tap the information button that appears in the context menu.

Open application informationOpen application information

Go to Permission Settings to continue.

Open options related to permissionsOpen options related to permissions

Note the location of the save entry Storage. if he under Denied (rejected) means that the application is not allowed to read the internal memory of the mobile phone. Click on the permission if you want to enable it.

Storage Access PermissionsStorage Access Permissions

On the next screen, check the option Allow or Allow.

Enable app access to storageEnable app access to storage

Once you’ve done that, go back to WhatsApp and try to send the video. It is quite possible that the error message “This video cannot be sent” no longer appears.

Set your phone’s time

For WhatsApp to work, the phone must set to the correct date and time be. It’s best if Android sets these values ​​automatically. To do this, go to the “System settings” area in your phone’s system settings.

Open System Preferences in AndroidOpen System Preferences in Android

Open the date and time settings.

Access to date and time optionsAccess to date and time options

Next, enable the two options highlighted in the screenshot below.

Turn on automatic date and timeTurn on automatic date and time

It may be necessary to disable and re-enable both controls for the system to set the correct date and time.

Free up space on your phone

A common problem that prevents WhatsApp from sending videos is that the storage is full. Go to Android settings and tap Storage (Storage.

Storage settings in AndroidStorage settings in Android

Check which files are taking up the most disk space and delete them using File Explorer. Some manufacturers supply an automatic space release tool.

Free up storage space on AndroidFree up storage space on Android

If you managed to free up space, try sending your video via WhatsApp again.

Download the latest version of WhatsApp

If the problem is related to the version of WhatsApp you have on your phone, you should update it. At Malavida we always offer you the latest version of your favorite applications. Just click on the link below and visit the download tab.

You get to the overview that we have dedicated to WhatsApp Messenger. Look for the green button that takes you to the download area.

WhatsApp Download TabWhatsApp Download Tab

When you are on the download page, click the appropriate button.

Download Malavida's WhatsApp APKDownload Malavida’s WhatsApp APK

Launch the APK by clicking in the browser Open or click Open.

Open the downloaded APKOpen the downloaded APK

Finally, you install the update with the button To install.

Install the updateInstall the update

Make sure your video doesn’t exceed the size limits.

WhatsApp has some limitations on video uploads. If they weigh more than 16 MB, the application will compress them. However, depending on the size and length of the video, it is not always possible to get it under that size and length. On the other hand, if you decide to send it as a document, you should know that it cannot be larger than 100 MB.

Reset the application

Resetting the application can be very useful to avoid errors like the one that we are analyzing in this guide. Visit the application’s information area and tap on the storage settings.

Enter the storage settingsEnter the storage settings

Clear WhatsApp cache and check if the error is gone. If the problem persists, tap Clear Storage to reset the app.

Reset the applicationReset the application

Remember to make a backup beforehand so you don’t lose important information.

Find out if the service is down

We are closing this series of solutions to the error “This video cannot be sent” by reminding you that it impossible to send content when service is down. Check if other applications work or if users in social networks report unstable operation of the platform. If WhatsApp is confirmed to have stopped working, you should wait for the servers to recover and then send the video to your contacts.

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