Free Fire is a game with multiple authentication methods. So if we lose access to our account and want to recover it, we have to consider several different options.
Restore a guest account
Ideally, if we are playing as a guest, we should link our account to Twitter, Facebook, Google, VK or Apple sooner rather than later, otherwise we could lose access to our account if we e.g. B. change our smartphone. If we haven’t and the device we connected from stopped workingwe have one last option: contact Garena via this contact form.
Free Fire Contact Form
Restore an account linked to Twitter, Facebook, Google, VK or Apple
If we’ve lost the link to one of these accounts and we can’t relink them because we don’t remember the passwordwe must follow the recovery steps offered by our platform.
For each, we provide an account recovery help page:
- Twitter: https://help.twitter.com/en/forms/account-access/reactivate-my-account
- Facebook: https://www.facebook.com/help/www/105487009541643?helpref=about_content
- Google: https://support.google.com/accounts/answer/7682439?hl=en
- VK: https://connect.vk.com/restore/#/resetPassword
- Apple: https://support.apple.com/contact
We can usually recover our password by having an email sent to us. After receiving our password, we need to do some Make settings on our device. First we go to the menu Settings.
We go to the settings on our device
We now tap Apps.
We tap Apps
Next we tap on Free Fire.
Now we switch to Free Fire
We tap Storage.
We tap Storage
Finally, we tap Clear cache.
Finally, we clear the cache memory
Now all we have to do is turn on the game by logging into our account.
We log in
Recover account in case of suspension
If you have done something illegal, how e.g. B. Using tricks or insulting other players, you may have been banned. In Free Fire almost all bans are permanent.
There is however an exception and that is when we have made an improper refund, ie bought a cosmetic item without paying for it. The solution is to pay this outstanding debt and for this we have to get in touch using the form on the Garena Free Fire website.
However, should the ban be permanent, we only have the option of create a new account and start over.