I can’t hear WhatsApp audios: how to fix?

WhatsApp Voice Notes are one of the most practical tools that this platform makes available to its users when communicating with others.

It seems that the developers are aware of this and that’s why they haven’t stopped adding new features to this feature, such as the possibility to listen to the recorded audios before sending them. But what if you can’t hear your voice memos, what’s the problem and how to fix it? If you sent from friends and family Can’t hear WhatsApp audiost, you’ve come to the right place. We’ll show you how to solve this problem.

  • 1. Why can’t I hear the WhatsApp audios?
  • 2. I can’t hear WhatsApp audios! solutions
  • 2.1 Make sure the volume is not set too low.
  • 2.2 Update your Android version of WhatsApp
  • 2.3 Clear your WhatsApp cache
  • 2.4 Restart your device
  • 2.5 Download the latest updates for the operating system
  • 2.6 Make sure you have an internet connection
  • 2.7 Your contact’s cell phone may not be working properly
  • 2.8 Hardware problems? Contact the manufacturer

1. Why you can’t listen to WhatsApp audios

Before we tell you the most convenient solutions when WhatsApp audios can’t be heard, we have to give you a few recommendations to help you find out where the problem really is. Follow these steps to assess the situation:

  • Check if other audios are louder. This way you can determine if the problem is with a specific audio or with all of them.
  • Test the mobile sound in other applications. This way you will find out if the fault is in the system, in the phone or in the application itself.
  • Try to make a call. This will tell you if there is interference with the main speaker or the headset.
  • Plug in a headset and play the audio. If the result is successful, you can isolate the problem to the device’s speakers.

After performing these tests, it is time to look for the most appropriate solutions in each case.

2. I can’t hear the WhatsApp audios! solutions

With everything explained in the previous section, you already have a clearer idea of ​​the cause of the problem. Check the most suitable solution based on the results of your research.

2.1 Check that the volume is not set to minimum

Turn up the volume to hear WhatsApp audios clearlyTurn up the volume to hear WhatsApp audios clearly

We recommend starting with the basics: Check if the volume is turned all the way down. If you’ve been using your device to play videos or games, you may have turned off the sound. The solution is as simple as pressing the volume buttons. The volume potentiometer appears on the screen and shows you the set volume.

Note that some customization layers allow you to change the volume of each application independently. Be careful with it! Check if you may have turned down the volume only on WhatsApp.

2.2 Update your version of WhatsApp for Android

Only if you have the latest versions of your favorite apps can you take advantage of the developers’ new features. It also helps you to eliminate any errors that may exist. Without further elaborating, some users reported that in WhatsApp Version 2.18.205 was impossible to listen to received audios. As you can see, it is very important to install the updates as soon as they arrive. How you do that? There are two methods:

  • Download WhatsApp from Malavida. We always offer the latest version available.
  • By you Google Play Store and check the Updates section.

2.3 Clear WhatsApp cache

If you found that the problem could be related to the WhatsApp application, you can try to clear the cache. This way you can get rid of some temporary errors.

Clearing WhatsApp cache is one of the most effective ways to fix errorsClearing WhatsApp cache is one of the most effective ways to fix errors

How can I clear WhatsApp cache? It works like this:

  1. Long press this WhatsApp-Symbol.
  2. tap App info.
  3. tap Storage.
  4. tap Create data and then up Clear cache.

2.4 Restart the device

Maybe the reason you can’t hear WhatsApp audios is because the sound driver crashed. The best way to fix this is to turn the device off and on again. This will restart the main drivers. To do this, long-press the power button and select Restart or reboot.

2.5 Download the latest updates for the operating system

Ideally, if the issue is related to your phone’s operating system, you should try downloading and installing the latest version. It is possible that the manufacturer has fixed the problem and is offering a solution in the form of an update.

Keeping your system up to date will help you rule out WhatsApp audio errorsKeeping your system up to date will help you rule out WhatsApp audio errors

How to update an Android phone? Although the steps differ from one level of personalization to another, here are some guidelines:

  1. Go to the section About phone.
  2. Notice if the word Update appears. If yes, tap them.
  3. Confirm the download and installation of the latest version of the operating system.

2.6 Make sure you have an internet connection

WhatsApp requires an internet connection to download voice notes. In this regard, it is a good idea to run the following checks:

  • Airplane mode is off.
  • That you have sufficient mobile data coverage.
  • That you are connected to a WiFi network.

2.7 Your contact’s cell phone may not be working properly

Have you found that you only have this problem with one of your contacts? Then ask him to send you another recording. If the problem persists, it may be due to a bug in the device’s microphone. You can try calling each other to see if you can hear him or her correctly, or use another app to send audios, such as Telegram.

2.8 Hardware problems? Contact the manufacturer

If after all these tests you find that your device’s speakers are the problem, contact the manufacturer. Remember: This error is not normal and the manufacturer should take responsibility for it. If the device is under warranty, the manufacturer must repair it or offer a replacement at no additional cost.

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