WhatsApp notifications not ringing: Here’s how to fix the problem

By default, WhatsApp notifies its users as soon as they receive a message from a contact or group. But what can you do when the notifications stop arriving? Here are the best tips and solutions to WhatsApp notifications to get back.

Turn off silent mode

It’s possible that the reason for the no notifications is simpler than you think. For example, maybe you have this Silent mode turned on and can’t remember it. Press one of the volume buttons to bring up the volume slider. Then tap the modes button.

Disable silent modeDisable silent mode

Mobile devices typically have three modes: Mute, vibrate and sound. Press as many times as necessary to activate the last one. Also, take the opportunity to turn the volume up all the way.

Turn off do not be disturbed mode

In mode “do not bother” all notifications will be removed from your device. Disable it to get WhatsApp notifications again. To do this, open the notification curtain and tap on Do Not Disturb (do not bother).

Disable do not disturb modeDisable do not disturb mode

From now on, all notifications will be displayed on your phone again.

Check your internet connection

You cannot receive WhatsApp messages without an internet connection. As a result, the notifications will disappear. The easiest way to check if you’re connected to the network is to open the notifications drop-down panel.

Check internet connectionCheck internet connection

Check if you have a Wi-Fi connection or if mobile data is enabled. Also take a look at the Flight mode. If it’s enabled, you won’t be able to receive notifications.

Check the contact’s notification settings

Each contact in WhatsApp has its own notification settings. To access it, click the user’s name at the top of the screen.

Open contact informationOpen contact information

Make sure to mute notifications, Mute notificationsis off so you can get notifications.

Disable muted notificationsDisable muted notifications

You can also access custom notifications with Custom notifications access.

Check notification options for the contactCheck notification options for the contact

Disable custom notifications by unchecking the top checkbox.

Disable personalized notificationsDisable personalized notifications

This ensures that the same settings apply to all other contacts.

Configure WhatsApp notifications correctly

If you’re not getting notifications for your messages, it’s possible that the WhatsApp notifications are turned off. Open the section App Infoto see the application’s settings in this area.

Open app infoOpen app info

tap Manage notificationsto manage the notifications.

Configure WhatsApp notificationsConfigure WhatsApp notifications

Activate the first slider you see to turn on all notifications.

Turn on all notificationsTurn on all notifications

We also recommend that you take a look at the other sections. They allow you to customize what kind of notifications you want WhatsApp to show.

Check all app notificationsCheck all app notifications

The sections you need to activate are Group notifications and Message notifications. You control notifications for groups and messages.

Change the ringtone to a more insistent tone

Is it possible that your phone notifies you of incoming messages but the sound isn’t loud enough? If so, you need to change it so that it works in all environments audible is. Go back to the notification options in the App Info and tap Message Notifications or Message notifications.

Change the notification soundChange the notification sound

Open the area Ringtone.

select soundselect sound

Choose a more suitable ringtone for your messages.


If you want to change the group ringtone, repeat the process but tap Group notifications).

Activate the applications in the background

If WhatsApp cannot run in the background, notifications may not arrive. Without the list of App Info-Exit settings, tap Battery usage (battery consumption).

battery optionsbattery options

Activate the option Allow background activity).

Allow background processes to runAllow background processes to run

WhatsApp can now run in the background to send you notifications.

Allow data usage in the background

The situation is similar with the data usage of the app. You must allow WhatsApp to use the internet connection in the background. As? Navigate in the App-Info for details on data usage, Data usage details.

data optionsdata options

Activiere Background data.

Allow background connectionsAllow background connections

Also look at the options Disable mobile data y Disable Wi-Fi (Turn off mobile data and Wi-Fi on). Both should remain disabled.

Grant full permissions to WhatsApp

Depending on your network operator, it is often necessary for the app to function optimally that you grant all permissions. Just open the permissions in the App-Info.

App PermissionsApp Permissions

The permissions under Denied (denied) are disabled.

grant permissionsgrant permissions

Tap them one by one to change the settings.

restart phone

A Restart the phone is an effective solution to a number of system errors, e.g. B. for the absence of notifications from applications. Press and hold the power button.

Reboot the phoneReboot the phone

From the Shutdown menu, select the option Restart.

Reset the app

If none of the above suggestions have helped so far, we recommend clearing the application’s cache. To do this, click in the application options Storage usage (memory usage).

Setting the storage optionsSetting the storage options

Click on Clear cache.

Restore the appRestore the app

Another option is to completely reset the application. Tap on it Clear data (delete data) as you can see in the image above. Remember to backup your messages before proceeding.

Update the app or your device

Software updates are used to fix bugs, such as notifications disappearing. Start by going to Google Play and tapping your account avatar. Select the option from the pop-up menu Manage apps and device.

manage applicationsmanage applications

open Updates available.

Available updatesAvailable updates

Check for pending WhatsApp updates. If so, use Update to download and install the latest version.

Update whatsappUpdate whatsapp

On the other hand, you can check your phone’s settings to see if there’s a new version of the operating system. You’ll see the ad alongside Software update.

System update availableSystem update available

Follow the steps in the update wizard to install the new version on your device.

Reset the device

We come to the end of this guide with the most drastic solution. We are referring to that Factory data reset of the device. Go to the section in your phone’s settings Additional Settings (Additional settings).

More optionsMore options

Open the section Back up and reset.

recovery optionsrecovery options

tap Erase all data.

Delete all dataDelete all data

Remember that all data on your device will be erased. Back up your data to Google Drive or your computer before proceeding.

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